How can we help you?
Browser update
Personal Computer/MacOS
Chrome
1. Click on 
top right of the browser bar
2. Click on Update Google Chrome. If you don’t see this button, it means you already have the latest version installed.
Firefox
1. Click on 
at the top right of the browser bar and then click on Help
2. Click on Information Firefox and wait for it to check for new updates. If any are available, they will start downloading automatically.
3. Once the update is complete, restart your browser by clicking on Restart to update Firefox.
Firefox
1. Click on at the top right of the browser bar and then click on Help
2. Click on Information Firefox and wait for it to check for new updates. If any are available, they will start downloading automatically.
3. Once the update is complete, restart your browser by clicking on Restart to update Firefox.
Microsoft Edge
1. Click on 
at the top right of the browser bar and access the Settings
2. Click on Help and Feedback and then on About Microsoft Edge
3. If there is an update click on Download and Install and, when finished, restart your browser.
Safari
It is recommended that you use a browser other than Safari.
Safari updates with the macOS operating system update.
1. Click on 
Apple > System Preferences
2. Click on Software Update and on Update now.
Mobile
Android
1. Open the app Google Play Store from your device and tap on the circle with your initial in the top right.
2. Tap on Manage apps and device and on the tab Manage.
3. Scroll through the list and select the browser app you want to use to access PsyCare
4. If it is not updated yet, tap on Update.
It is recommended that you use a browser other than Safari.
Safari updates with the Operating System update.
1. Click on Settings> Generals
2. Click on Software Update and on Update now.
If you use a different browser:
1. Open the App Store and tap on the profile 
2. Scroll down to the Available Updates section and find the browser app you want to use to access PsyCare.
3. If present, tap on Update. Enter your Apple ID password if prompted.
