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My Patient Profile

Patient's personal profile

Log in to the platform with your credentials. You’ll see the HOME page and a logo with your initials in the top right corner:

  • Click on the logo with your initials: you will see the options
    • Personal profile
    • Support
    • Regulations
    • Exit

  • click on and access your profile section: you will immediately see your personal data sheet

Personal data

Click on PERSONAL PROFILE:

  • You can immediately view your personal data sheet
  • click on the icon  to enable data editing

    • Edit each field as needed; remember that all fields are mandatory.
  • click on   to cancel the change and close the profile card without saving
  • click on   to save your changes and update your profile page

Account credentials

Click on PERSONAL PROFILE and on the page select the ACCOUNT CREDENTIALS section

  • view the reference card for your credentials


  • selectRESET YOUR PASSWORD, if you need to change your password
    •  You will be sent an email containing a link through which you can reset your password.
  • selectREQUEST YOUR DATAif you need to request your data
    •  You will be put in contact with the specific support team for this operation.
  • selectREQUEST ACCOUNT CANCELLATION, if you need to close your account
    •  You will be put in contact with the specific support team for this operation.
  • Click any menu item to change sections and exit your Personal Profile.

Support

Click on SUPPORT and you will see the online support page; here you can

  • find the information you need

     

  • Select the section you are interested in and access detailed support for your area

Regulations

Click on REGULATIONS and you’ll see the online page dedicated to industry regulations, respected and shared by PsyCare; from here you can:

  • view what is reported in theCode of Ethics of Italian Psychologists
  • view theGuidelines for remote psychological services

Exit the platform

Click on the logo with your initials at the top right of the page: you will see the options

    • Personal profile
    • You go out
  • Click on  to exit the PsyCare platform
Summary