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20 Feb
Online payments They are an electronic exchange of money, which can be carried out in various ways: bank transfer, cash on delivery, payment by debit or credit card, wallet and more. online transaction It should always be secure and password-protected to protect customer payment information.
The advantages to use the online payment services there are really so many:
- speed and efficiency
- safety and security
- accessibility to services and products without location limitations
- greater convenience, compared to using cash
- extreme traceability: they are traceable
- deductibility of payments, in tax terms
- extra security against online fraud
It allows you to easily manage payments for your sessions by integrating the entire process: you’ll have a single management system, the status of all transactions with a summary history and the attached documentation for each. Your patient can manage payments with a single click, from the platform, via email, and even via text message..
Online payments integrated into PsyCare
Integrated payment management in PsyCare requires a quick and easy first ENABLING step, as detailed in the section you view on the platform:
- Click on “ENABLE ONLINE PAYMENTS” and follow the instructions to enable online payments in PsyCare
- you will then see the page dedicated to the PAYMENTS section, enabled for the functionality:
- proceed according to your needs by selecting from the alternatives:
- Select “REQUEST PAYMENT” to submit a payment request; you can proceed in two ways:
- Request Compensation
- Request Advance Payment
- View your “PAYMENT HISTORY” to manage and check the status of your requested payments; from here you can:
- cancel a request (if the payment has already failed)
- access the patient’s profile directly
- View PAYMENT METHODS to add an alternative payment method for your patients, such as bank transfer; here you can:
- Enter the account details (holder, IBAN/BIC code)
- add, edit, or delete payment methods.
- Select “REQUEST PAYMENT” to submit a payment request; you can proceed in two ways:
In PsyCare, the payment request is made in one click
Integrated payment management in PsyCare requires an initial ENABLING step in the ‘Payments ‘ Section’.
You can then proceed with the payment request, which requires just a few steps:
- Select the type of compensation you want to request compensation/advance compensation)
- Select the patient to whom you want to forward the request and, if applicable, the session(s)
- Enter the amount and attach the invoice (if you want)
- view the summary and confirm
Payment history will keep you updated on the status of your payments:
How does the patient make the payment?
The patient will see (after logging in to PsyCare with his credentials) in the ‘Payments’ section, a list of the payments requested from him with some detailed information.
The patient has the option to make payment in the following ways:
- directly from the platform
(by clicking on the ‘PAY NOW’ which appears in the payments to be made section)
- directly from the email you receive
(by clicking on ‘GO TO PAYMENT’ that appears in the email) - directly from the SMS you receive (if you have selected the option)
(by clicking on the link you receive in the message)
Online payments: traceability that is required for healthcare professionals
Fee payments must be made through clearly identifiable and traceable channels. It is clear that cash payments are not traceable. However, payments made via POS terminals (debit cards, credit cards, prepaid cards), bank or postal transfer, checks, and electronic payment systems are traceable.
Let’s clarify.
In accordance with art. 1, paragraphs 679 and 680 of the Budget Law 200 n. 160/2019 (published in OJ on 30.12.2019), it is expected that starting January 1, 2020, individual taxpayers will be allowed, in their tax returns, a 19% deductibility of the expenses referred to in Article 15 of the consolidated income tax act, including medical expenses, only if the payment is made by bank or postal transfer or with other traceable payment methods – bank transfers, checks, credit, debit, or prepaid cards – the under penalty of forfeiture of the deduction.
The health services offered by psychologists and psychotherapists They can therefore be tax deductible for patients: for this to be possible, payments must be made in a traceable manner.
With PsyCare, payment is easy, safe and compliant with the law
Therefore, payments for healthcare services, including those of psychiatrists and psychotherapists, must be made through identifiable and traceable channels. PsyCare offers an integrated online payment service: compliant with regulations, facilitating the work of professionals, and completely secure.
GDPR and Regulations for Psychologists
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