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Virtual Therapist Room
Log in to the platform with your therapist credentials to enter the virtual waiting room and then your VIRTUAL ROOM: from here you can start an online session..
Access to the Virtual Room
- Start an online session, then access the patient’s VIRTUAL WAITING ROOM[Supporto: VIRTUAL WAITING ROOM]#atfp_close_translate_span#
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Click on
For access your virtual room -
In your virtual room, at the agreed time, and in any case only when you are ready, you will be able to accept the patient and proceed with the online session:
-
Click on
for “Welcome” the patient into the room and you will immediately be in contact online!-
Click on
in your virtual room to access the side menu and change some settings.
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- you can click on the icon
For
- open a new virtual whiteboard
- load latest virtual whiteboard[Supporto: VIRTUAL WHITEBOARD]#atfp_close_translate_span#
- you can click on
/
to enable/disable the webcam for your patient
(who therefore will/will not be able to see each other during the video consultation) - you can click on
to share your screen, i.e. a window of your PC, with the patient;
- you can click on
to stop sharing - you can click on
/
to disable/re-enable your microphone - you can click on
/
to disable/re-enable your webcam - you can click on
to definitively close the online session - always see the timer >
which tells you the duration of the current session.
- you can click on the icon
The virtual room settings are the same for your patient, but you alone decide whether he can see himself or whether he should only see you.[Supporto: Patient Settings ]#atfp_close_translate_span#
Side menu
In your virtual room, fto click on to access the side menu and change some settings.
Here you can find two main sections, which you can refer to for the respective settings and information.
- Participants, which is displayed upon login and can be consulted by selecting the > icon
- Emotion Detection >
- Settings, which can be accessed by selecting the > icon
Participants
This section displays information about the participants in the current online session.
The available functions are as follows:
→ accept the patient into the virtual room by clicking on “ACCEPT ALL” and/or on > 
→ decide whether or not to see each other during the session by clicking on > 
When necessary and/or in case of problems, it is possible
→ connect directly to the support section
by clicking on > 
→ share/copy the session link directly
by clicking on > 
Emotion detection
This section displays the details of the emotion detection process, supported by artificial intelligence. Emotion detection is active only for individual sessions.
Here you have the possibility to insert two details on the scrolling timeline, once the session has started:
- Indicators: You have four icons available.
>
- Themes: 16 options are available
> Other, Psychological history, Self-esteem, Existential context, Family, Parenting, Hobbies, Gender identity, Ways of being, Occupation/Study, Therapeutic relationship, Social relationships, Sexuality, Value system, Suffering/Pathology/Symptoms, Substance use.
By selecting them, they will be inserted at the moment in time in which you are on the timeline, and can also be removed during – or after – the session by clicking on the respective “x”.
Themes and Indicators will help you identify key moments of the session, and you can also manage them by watching the session recording.
Settings
This section displays the camera and microphone settings in use during the session and available on your device.
By selecting the respective icons you can change, if available, by clicking on the respective > 
:
- the type of View you want to set ⇒
- the camera you decide to use ⇒
- the microphone you want to set ⇒
You will also have the opportunity to:
- consult (by clicking on the reference text) the guide to troubleshoot audio and video problems, which will support you in case of problems;
- In case of problems that cannot be solved promptly, if you would like to continue the session, without postponing it, in a different way, you can enable the timer integrated into PsyCare (by clicking on the respective reference text); you will thus be able to automatically record the continuation of the session in your PsyCare session list, or in the profile of the respective patient.
Integrated timer
From the settings tab inside the therapist’s virtual room, in case of unmanageable problems during the session, the “Integrated Timer” function is available..
PBefore closing the session and continuing in the manner you deem most appropriate, proceed as described below:
- select the reference text to enable the built-in timer
- confirm in the popup by clicking on “ENABLE” to close the session and access the timer section
- start the timer when you are ready
- the respective menu item will flash to remind you if and when the timer is active: remember to stop it.
- When you stop the timer, the session will be automatically recorded
- in the List of Sessions Carried Out, in the Online Sessions section
- in the Online Sessions, in the profile of the respective patient.
