Archives: Knowledge Base

How to add a new group

As a therapist, log in to the platform with your registration credentials. Groups From the side menu, click on GROUPS and view the section: from here you can create and manage the lists of your Groups on the platform and view an initial overview detail. How to add a Group You can add a new […]

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Group List: Features

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Patient Registration

How do I register with PsyCare? To register as a Patient in PsyCare It is necessary and indispensable that your therapist “invites” you to register on the platform. Your therapist must already be registered with Psycare, otherwise they will not be able to invite you to use it. The therapist can invite you via:• an SMS, […]

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How to make a payment

As a patient, log in to the platform with your registration credentials. PAYMENTS SECTION From the side menu Click on PAYMENTS and access the section. You’ll see two tabs: PAYMENTS TO BE MADE PAYMENT HISTORY. Payments to be made PsyCare allows you to carry out directly from the platform ((via credit card or SEPA bank transfer) Pay […]

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How to request a payment

As a therapist, log in to the platform with your registration credentials. PAYMENTS SECTION From the side menu Click on PAYMENTS and access the section. You’ll see three tabs: REQUEST PAYMENT PAYMENT HISTORY PAYMENT METHOD. Request Payment This section allows you to request online payment for your services directly on the platform. Integrated payment management in […]

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First consultation

Log in to the platform with your registration credentials to start an online session. Patient at first consultation: invitation to an online session On your Home page you will see a section dedicated to new patients, called “Add a patient.”Here you can add a new patient and/or make the first consultation. Find out what you can […]

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Payments Section

As a therapist, log in to the platform with your registration credentials. PAYMENTS SECTION From the side menu Click on PAYMENTS and access the section. You see two tabs: REQUEST PAYMENT PAYMENT HISTORY PAYMENT METHODS. Request Payment This section allows you to request online payment for your services directly on the platform. Enable online payments Integrated […]

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Payment Methods

As a patient, log in to the platform with your registration credentials. Payment Methods The therapist’s profile page displays a dedicated section containing the payment methods the therapist has selected. Access the platform with your registration credentials From the side menu, click on MY THERAPIST to access his/her profile section. Here you can see the […]

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My Patient Profile

Patient’s personal profile Log in to the platform with your credentials. You’ll see the HOME page and a circle with your initials in the top right corner: Click on the logo with your initials: you will see the options Personal profile Language Support Regulations Log out click on Personal Profile and access your profile section: you […]

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How to digitally sign and have a document signed

As a therapist, log in to the platform with your registration credentials. Remember: the signature request is valid for 6 months. If the signature process is not completed within 6 months, a new signature request will be required. How to digitally sign a document The Digital Signature is also active in the free plan: the […]

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